SB Troubleshooting and Maintenance

Troubleshooting and Maintenance Resources

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- Two-page guide to basic care and troubleshooting – Would probably be a good resource to copy and distribute at school (except for the part about dry-erase markers)- Two-page collection of links to most popular knowledge base articles
- A five-page flow chart based on the status of the Smart Board's ready light

Manuals
- 600i2 Series User Manual
UF45 Projector User Manual
- 600i3 Series User Manual
- UF55 Projector Manual

Screen Maintenance
Cleaning the Screen
Cleaning Marker Stains from Screen I
Cleaning Marker Stains from Screen II
Disinfecting the Screen
Mr. Clean and His Abrasive Associates Are to be Avoided

Projector Troubleshooting and Maintenance
UF45 Projector Beeps
UF45 Projector Indicator Lights
UF55 Projector Doesn’t Work
Cleaning Your UF45 Projector
Adjusting Your UF 45 Projector’s Image Alignment
Replacing Your UF45 Projector Lamp
Optimizing Projector Life

Specific Board Issues
Pointer Sticks in One Place on Board
Pointer Doesn’t Move
Screen Goes Blank After a Period of Inactivity
PowerPoint Video Clips Don’t Play on Screen (Laptops)
Pen Tray Lights Remain Lit When Pens or Eraser are not in Use
Pen Tray Tools Not Detected

Specific Operating System Issues
Pen Pointer Appears Instead of Mouse Pointer (Vista)
Designating the Correct Display for Multiple Displays (Windows 7)